Case Study: Combining Webinar and Face to Face Training

WebinarThe Requirement:

An integrator Upgraded their client from Windows XP and Office 2003 to Windows 7 and Office 2010 and engaged ‘Raising the Bar’ to up-skill their client’s staff and help them understand the key differences between the two versions of MS Office and the Windows platforms. The client also uses Project and they were upgraded from Project 2003 to Project 2010. The team, located in three different states of Australia were identified as being quite computer literate and are a Company of Project Managers. Continue reading “Case Study: Combining Webinar and Face to Face Training”

Case Study: Office 2003 to 2010 Upgrade Training

A local government organisation were upgrading from Windows XP to Windows 7 and Office 2003 to Office 2010.

Whilst the organisation has approximately 300 + staff in total, initially there were approximately 80 staff members to have the new platform and applications rolled out to them in a specific week. The 80 staff members were made up of three target groups:

To minimise the impact that the changeover might have, it was identified that the initial target groups would require some training designed to give users an overview of what the new desktop would look like, along with some basic knowledge of how to navigate within the applications that they predominately use: Excel, Word and Outlook.

In designing a solution for our client, we needed to consider timeframes and budget and we worked closely with the key stakeholders within the business to ensure that the end result was a true partnership.

The Requirement:

A local government organisation were upgrading from Windows XP to Windows 7 and Office 2003 to Office 2010.

Whilst the organisation has approximately 300 + staff in total, initially there were approximately 80 staff members to have the new platform and applications rolled out to them in a specific week.  The 80 staff members were made up of three target groups:

To minimise the impact that the changeover might have, it was identified that the initial target groups would require some training designed to give users an overview of what the new desktop would look like, along with some basic knowledge of how to navigate within the applications that they predominately use: Excel, Word and Outlook.

In designing a solution for our client, we needed to consider time-frames and budget and we worked closely with the key stakeholders within the business to ensure that the end result was a true partnership. Continue reading “Case Study: Office 2003 to 2010 Upgrade Training”