Course Details close

Course Details

(inc GST)
$ 385
Duration:1 day
Level 3
321 Pitt St
Sydney NSW 2000
Participants:Max 10
Length:9:00 to 16:30
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Course Dates: View
Course Outline: View

Outlook Advanced Course

   (4.72 out of 5)
226 Outlook advanced student evaluations
Location: Level 2
80 Mount St
North Sydney
NSW 2060
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Duration: 1 day Participants: Max 10
Course Length: 9:00 to 16:30 Price:
(inc GST)
$ 385
Sale Price:
(inc GST)

Quick links

Outlook Advanced Course

Course Overview

This is a one-day training course tailored for users who are already familiar with the Outlook environment and are comfortable using its basic email functions. During our training, participants will learn advanced Outlook skills, including how to manage and organise emails more efficiently, manage contact information, schedule meetings with colleagues and clients, automate tasks using quick steps and rules, search within emails, change views, create colour coded categories, create appointments and events and more.

If you want to learn Outlook’s more advanced functions from Microsoft experts, you’ve come to the right place. Our highly successful training courses are delivered by friendly trainers who live and breathe the Outlook platform. We use clear instructions, hands-on activities and demonstrations to ensure all students walk away with the confidence needed to use Outlook’s more advanced features. We keep our class sizes small so that all participants get the attention they deserve and provide all the necessary equipment so all you need to do is show up with the desire to learn.

All students who complete this course leave with a certificate of completion and a comprehensive course guide that you can use to hone your newly developed skills. You’ll also get access to 12 months of free phone and email support from our friendly team.

Who Should Attend This Course

The Outlook Advanced Training Course is designed for users who already have proficiency with Microsoft Outlook and are keen to learn some of its more advanced features. As a comfortable knowledge of Outlook is required, students will be expected to know how to navigate through Outlook to send and receive emails, use the calendar and understand print and formatting options.

Our course is suitable for students who want to increase their Outlook skills for business or personal use. You’ll learn such varied skills as how to edit emails, remove attachments, create folders, empty deleted items, archive messages, create quick steps, change the way you view your emails, find messages using different categories, work with rules, apply themes and stationery, send voting messages, schedule, change and cancel meetings and create task requests to delegate to other people.

Raising the Bar training courses are flexible and affordable, with public training courses happening on various dates at our Sydney training facility. Closed group courses are also available in Melbourne, Adelaide, Perth, Brisbane and Canberra by appointment.

Course Prerequisites

Participants in our Outlook Advanced training course are required to have already completed our Outlook Beginners course or have equivalent experience with the Microsoft Outlook package.

Course Inclusions

FREE Course Re-sit

8 months

When you book a public course at Raisng the Bar we offer you a FREE course re-sit for up to 8 months from the scheduled course date.

FREE Email Support

12 months

Free email support for up to 12 months from the scheduled course date.

Small Class Sizes

10 students

All of our courses are capped at a maximum of 10 students to maximise your learning experience.

Classroom Training

All of our courses are face to face, hands on, classroom based training delievered by .

Course Manual

With each course we provide you with a comprehensive course manual for you to practice post course.

Computer Lab

No need to bring your own laptop. Our training courses are conducted in fully equipped computer labs with free Wi-Fi.

Course Certificate

Every student receives a certificate of completion at the end of course to recognise your new skills.

View Course Dates

Face to Face (public course dates)

Online via Webinar (via Microsoft Teams)

Public Course Dates

Course Date Price Add Course Qty Status
02-Jul-24 (Tue)$385.00 0
01-Aug-24 (Thu)$385.00 0

Virtual Classroom Dates (via Microsoft Teams)

Course Date Price Add Course Qty Status
02-Jul-24 (Tue)$385.00 0
01-Aug-24 (Thu)$385.00 0

Course Outline

Edit Email Messages

  • Copy Text Within an Email
  • Copy Text Between Emails
  • Copy Data From Alternative Application
  • Delete Text
  • Remove an Unwanted Email Attachment

Organise Emails

  • Create a New Folder
  • Move Emails
  • Copy an Email
  • Delete an Email
  • Recover a Deleted Email
  • Clean up an Email Conversation
  • Work with the Favourites Pane
  • Delete a Folder
  • Recover a Deleted Folder
  • Empty Deleted Items
  • Automating Tasks Using Quick Steps
  • Set Default Quick Step
  • Create a New Quick Step
  • Working with Quick Steps
  • Archive Emails
  • Recover Archived Emails

The Search Tool

  • Perform an Instant Search
  • Expand the Search
  • Understanding Search Query Syntax
  • Search Query Syntax for Dates and Size
  • Re-run a Recent Search
  • Access Search Options
  • Search Other Outlook Items
  • Utilising a Search Folder
  • Customise an Existing Search Folder
  • Create a New Custom Search Folder

Managing Outlook Views

  • Change the Current View
  • Rearranging Emails Within a View
  • Sort Emails Within a View
  • Manage Columns in a View
  • Format Columns in a View
  • Customise a View
  • Filter a Custom View
  • Reset a Custom View

Outlook Categories

  • Create a New Category
  • Assigning a Category
  • Find Emails With Categories
  • Remove a Category
  • Delete a Category

Automation With Rules

  • Outlook Rules Overview
  • Create a New Rule From a Template
  • Add Rule Conditions
  • Add the Rule Actions
  • Add the Rule Exceptions
  • Name and Review the Rule
  • Test a Rule
  • Manage Existing Rules

Outlook Email Techniques

  • Apply a Theme to Emails
  • Save an Email Draft
  • Use a Previously Saved Draft
  • Setup a Vote
  • Respond to a Vote
  • Track Vote Responses
  • Send an Automatic Response

Outlook Appointments and Events

  • Schedule an Appointment Quickly
  • Scheduling an Appointment Options
  • Move an Appointment to Another Date
  • Reschedule an Appointment to Another Time
  • Setup Recurring Appointments
  • Modifying Recurring Appointments
  • Schedule an All Day Event
  • Schedule Calendar Free and Busy Times
  • Categorise Calendar Activities
  • Print A Calendar
  • Delete an Existing Activity

Schedule Meetings in Outlook

  • Schedule a Meeting
  • Response Options for a Meeting
  • Respond to Meeting Request
  • Track Meeting Responses
  • Modify a Meeting
  • Add or Remove Attendees
  • Prevent Meeting Responses
  • Cancel a Meeting
  • The Scheduling Assistant
  • Modify a Meeting with the Scheduling Assistant
  • Schedule a Meeting Using a Calendar Group

Managing Outlook Contacts

  • Add a Contact From an Email
  • Pin a Contact to Favourites
  • Send an Email to a Contact
  • Using the People Peek
  • Forward a Contact
  • Create a Contact Group
  • Utilising a Contact Group
  • Filter the Contact Group
  • Remove a Member from a Contact Group
  • Link Contacts

Assign a Task Request

  • How Task Requests Work
  • Setup a Task Request
  • Respond to a Task Request
  • Complete an Assigned Task
  • View Updated Task Requests

Student Comments

  • Outlook Advanced training course
    Highly recommended.
    - Rhys
  • Outlook Advanced training course
    Excellent presenting as always
    - Lanie
  • Outlook Advanced training course
    I enjoyed the day and found it very beneficial for my role at work.
    - Mira
  • Outlook Advanced training course
    great course and great presenter
    - Brittany
  • Outlook Advanced training course
    This is the second course I have done with Craig. Again I am extremely happy he is a very knowledgeable and patient teacher.
    - Kristy
  • Outlook Advanced Training Course
    Excellent, Craig was very good.
    - Ian
  • Outlook Course - Advanced
    It was all great! I learnt about stuff I didn't even know existed!
    - Nikki
  • Outlook Advanced training course
    Awesome content!
    - Erica
  • Outlook Advanced training course
    Great trainer, good comfortable pace with Q&A opportunities & work through examples.
    - Sharon
  • Outlook Advanced training course
    very helpful and the teachers are very patient
    - Catherine
  • Outlook Advanced training course
    Loved this course - learnt some great features.
    - Neetal
  • Outlook Advanced Training Course
    I thought this was the best presented computer course I have attended. Craig was very focused / interested with the perfect balance of listening while teaching
    - Martin
  • Outlook Advanced training course
    All content was relevant and extremely useful. Course was explained well and very informative. Craig is an excellent presenter always happy to help and explains everything in detail. Always enjoy attending courses through Raising the Bar
    - Laura
  • Outlook Advanced training course
    very informative, thank you.
    - Rebecca
  • Outlook Advanced Training Course
    It was very informative and very useful. Excellent
    - Lisa
  • Outlook Advanced training course
    I'll be back for more!!
    - Toni
  • Outlook Advanced training course
    Cressida delivered the course very well and explained everything in a manner I could understand. I would recommend to other people.
    - Ngaire
  • Outlook Advanced training course
    Libby, the trainer was great. A relaxed atmosphere allowing intake of knowledge offered.
    - Dina
  • Outlook Advanced training course
    It was a great course and Craig a excellent facilitator. Thank you
    - Danielle
  • Outlook Advanced training course
    Excellent presenting as always
    - Lanie
  • Outlook Advanced Training Course
    I thought the course was handled professionally and would recommended to anybody wanting to know more about outlook 2007
    - Brett
  • Outlook Advanced Training Course
    Fantastic! Thanks :)
    - Nikki
  • Outlook Advanced training course
    Great course, I always enjoy receiving training from RTB
    - Tim
  • Outlook Advanced Training Course
    Excellent instruction, a well spent days training.
    - Brendan
  • Outlook Advanced training course
    Thoroughly enjoyed the course, Craig was incredibly knowledgeable, and he has a great teaching style that`s easy to follow.
    - Trevlyn
  • Outlook Advanced training course
    Craig is a lovely instructor and I have attended a lot of his classes, this is far the best.
    - Cassandra
  • Outlook Advanced training course
    Very good and educational.
    - Tamara
  • Outlook Advanced training course
    I really did enjoy the course. Will certainly help me.
    - Brian
  • Outlook Advanced training course
    Nicole was a great trainer, very thorough, helpful, explained in a manner which I was able to understand. Very personable.
    - Evonne
  • Outlook Advanced Training Course
    Topics well covered and course catered towards group`s email.
    - Ivette

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