Course Details close

Course Details

(inc GST)
$ 385
Duration:1 day
Level 3
321 Pitt St
Sydney NSW 2000
Participants:Max 10
Length:9:00 to 16:30
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Course Dates: View
Course Outline: View

Outlook Beginner Course

   (4.79 out of 5)
360 Outlook beginner student evaluations
Location: Level 2
80 Mount St
North Sydney
NSW 2060
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Duration: 1 day Participants: Max 10
Course Length: 9:00 to 16:30 Price:
(inc GST)
$ 385
Sale Price:
(inc GST)

Quick links

Outlook Beginner Course

Course Overview

This is a one-day training course customised for beginners to learn the basics of Microsoft’s Outlook software. Often underutilised, Outlook is a powerful and innovative platform capable of so much more than just sending and receiving emails. During our training, participants will not only learn Outlook’s basic email functions, but also how to add attachments to emails, create email signatures, set up read receipts, flag messages, manage spam and junk mail, create customised calendars, manage contacts, create tasks, use print functions and more.

Raising the Bar’s courses are delivered by certified experts who are well versed in all of Outlooks functions. Our training courses are tailored to be informative and easy to understand, with small class sizes ensuring all students receive personalised attention. Our dedicated trainers will teach you the basics of Outlook with clear instructions using demonstrations and hands-on activities to ensure all students leave with the confidence required to use Outlooks basic functions. All equipment is supplied, so there’s no need to bring a thing.

When the course is complete, students receive a certificate of completion, a detailed course guide reinforcing all the skills covered during the training, 12 months of phone and email support from Raising the Bar and the proficiency required to undertake our Outlook Advanced course.

Who Should Attend This Course

The Outlook Beginner Training Course has been tailored for beginners who have very little or no prior knowledge of Outlook or any other email platform. It has been designed for those who want to learn the basic functions of how to send and receive emails, while taking advantage of many of the other features that Outlook has to offer. The skills learned will assist with communication, time management and organisation, which are helpful in a home or business environment.

Participants who attend this course are not expected to have any prior experience with Outlook. It’s well suited to those who want to use Outlook for personal or professional use, as you’ll learn such varied skills as how to work with attachments, flag messages for follow up, manage tasks and control junk mail filters.

Beginners can register for public Outlook courses in our training facility in Sydney, with various dates throughout the year. In other cities, closed group training sessions can be arranged by appointment in Melbourne, Brisbane, Perth, Adelaide, and Canberra.

Course Prerequisites

Our Outlook Beginner training course is designed for beginners, so no prior exposure to Outlook is required to participate. All that’s needed is a basic understanding of computers and the Windows operating system, keyboard skills and the desire to take your skills to the next level.

Course Inclusions

FREE Course Re-sit

8 months

When you book a public course at Raisng the Bar we offer you a FREE course re-sit for up to 8 months from the scheduled course date.

FREE Email Support

12 months

Free email support for up to 12 months from the scheduled course date.

Small Class Sizes

10 students

All of our courses are capped at a maximum of 10 students to maximise your learning experience.

Classroom Training

All of our courses are face to face, hands on, classroom based training delievered by .

Course Manual

With each course we provide you with a comprehensive course manual for you to practice post course.

Computer Lab

No need to bring your own laptop. Our training courses are conducted in fully equipped computer labs with free Wi-Fi.

Course Certificate

Every student receives a certificate of completion at the end of course to recognise your new skills.

View Course Dates

Face to Face (public course dates)

Online via Webinar (via Microsoft Teams)

Public Course Dates

Course Date Price Add Course Qty Status
15-Jul-24 (Mon)$385.00 0
25-Sep-24 (Wed)$385.00 0
24-Oct-24 (Thu)$385.00 0
25-Nov-24 (Mon)$385.00 0
27-Feb-25 (Thu)$385.00 0

Virtual Classroom Dates (via Microsoft Teams)

Course Date Price Add Course Qty Status
15-Jul-24 (Mon)$385.00 0
25-Sep-24 (Wed)$385.00 0
24-Oct-24 (Thu)$385.00 0
25-Nov-24 (Mon)$385.00 0
27-Feb-25 (Thu)$385.00 0

Course Outline

Outlook Email Concepts

  • Introduction to How Emails Work
  • Email Addresses
  • Benefits of Email
  • Introduction to Email Etiquette
  • Emails and Viruses
  • Create Your Own Email Signatures

Outlook - Getting Started

  • Understanding the Outlook Environment
  • Opening Outlook from the Desktop
  • Outlook Navigation
  • Working with The Ribbon
  • Introduction to Ribbon KeyTips
  • Collapsing and Expanding the Ribbon
  • Backstage View
  • Accessing the Backstage View
  • The Quick Access Toolbar (QAT)
  • Adding and Removing Commands in the QAT
  • Navigating to Outlook Items
  • Sneaking a Peek
  • Viewing the Folder Pane
  • The To Do Bar
  • Viewing Outlook Mail
  • Viewing the Outlook Calendar
  • Viewing Outlook People
  • Viewing Outlook Tasks
  • Viewing Outlook Notes
  • Viewing the Outlook Today Screen
  • Change the Current Office Theme
  • Exit Outlook

Sending Emails

  • Understanding Emails in Outlook
  • How Outlook Emails Work
  • Compose a New Email Message
  • The New Message Window
  • Perform a Spell Check
  • Email Attachment
  • Adding Level of Importance
  • Request a Delivery Receipt
  • Request a Read Receipt
  • Send an Email Message
  • Create a Default Signature
  • Working with Signatures
  • Delete a Signature
  • Send a Carbon Copy Email
  • Send a Blind Carbon Copy Email

Receiving Email Messages

  • Understanding the Inbox
  • Retrieve Emails
  • Open an Outlook Data File
  • Customise the Message View
  • Preview Emails
  • Rearrange Emails
  • Read Emails in the Reading Pane
  • Open Several Messages
  • Working with Conversation View
  • Reading Emails in a Conversation
  • Reply to a Email Message
  • Reply to an Email in a Conversation
  • Replying to All
  • Reply Without the Original Message
  • Add Comments to an Email Reply
  • Set an Alternative Reply to Email Address
  • Forward an Email
  • Find Related Emails
  • Ignore and Email Conversation
  • Mark an Email as Unread
  • Understand the Clutter Option

Working With Email Attachments

  • File Attachments Overview
  • Insert a File Attachment
  • Attach an Outlook Item
  • Preview Attachments in the Reading Pane
  • Save a File Attachment
  • Open a File Attachment

Flagging Email Messages

  • Flags and Reminders Overview
  • Flag an Email
  • Send an Email with a Flag
  • Add a Reminder to an Email
  • Set the Default Quick Click Flag
  • Clear a Flag

Working with Junk Email

  • Spam and Junk Email
  • Phishing and Junk Email
  • Junk Email Options
  • Mark an Email as Junk Mail
  • Mark Messages as Safe
  • Manage the Safe Senders Lists
  • Import a Blocked Senders List
  • Export a Blocked Senders List
  • Delete Junk Email

The Outlook Calendar

  • View the Calendar
  • Calendar Viewing Options
  • Display Specific Dates in the Calendar
  • Calendar Navigation
  • Change the Current Calendar View
  • Display a Second Time Zone
  • Remove a Time Zone
  • Create a New Calendar
  • Managing Multiple Calendars
  • Remove a Calendar
  • Sharing Your Calendars
  • Working with the Weather Bar

Outlook People

  • People View Overview
  • The Contact Form
  • View Your Contacts
  • Create a New Contact
  • Add Contact Details
  • Edit Existing Contact Details
  • Insert a Contact Picture
  • Add a Contact to an Existing Company
  • Print Contact Details
  • Delete a Contact
  • Recover a Deleted Contact

Outlook Tasks

  • Woking with Tasks and the To-Do List
  • Create a Task
  • Change the Task View
  • Sort Tasks
  • Managing Tasks
  • Delete a Task
  • Print the Task List

Getting Help in Outlook

  • Outlook Help Overview
  • Use Tell me what to do
  • Open the Help Window
  • Navigate the Help Window
  • Use Google to Get Help
  • Use Smart Lookup
  • Print a Help Topic

Student Comments

  • Outlook Beginner training course
    Understanding Appointment Scheduling and Pasting. Very Informative and thoughtful.
    - Jeffery
  • Outlook Basic training course
    Well presented, had a great day!
    - Heath
  • Outlook Basic training course
    Sean was a very good and interesting instructor.
    - Joy
  • Outlook Basic training course
    Craig is a very thorough teacher who explains things very well.
    - Claudia
  • Outlook Basic Training Course
    Loved the course. Thought Craig was an awesome trainer. Kept it fun but educational.
    - Sarsha
  • Outlook Course - Basic
    Kate was really helpful and friendly, and was able to present the outlook course in an interesting manner
    - Nathalie
  • Outlook Basic Training Course
    Excellent training day excellent tutor
    - Annette
  • Outlook Basic Training Course
    Excellent training day excellent tutor
    - Annette
  • Outlook Basic Training Course
    Thank you to Sean you are an awesome training consultant
    - Naomi
  • Outlook Basic Training Course
    The fact that the course was going to be run for 2 people and then I was to h\only attendee helped. Thanks to Anita I got to cover off all the questions I had and to dive into areas that were more relevant to me. Anita had a fantastic awareness and
    - Amy
  • Outlook Basic Training Course
    Presentation excellent
    - Lynette
  • Outlook Basic Training Course
    An excellent instructor
    - David
  • Outlook Basic Training Course
    It was tailored so perfect one on one excellent
    - Cheryl
  • Outlook Basic training course
    Great course. Will be attending more!
    - Markus
  • Outlook Basic training course
    Very well organised & facilitated
    - Michael
  • Outlook Basic training course
    Looking forward to using these skills and advancing.
    - Kathy
  • Outlook Basic Training Course
    Very well presented / excellent people skills by trainer/ most comfortable and very pleasant atmosphere
    - John
  • Outlook Basic Training Course
    The training was excellent I learnt so much thank you Craig for a most interesting day
    - Annette
  • Outlook Basic Training Course
    Excellent on the fly adaptions of the course content to suit candidates needs
    - Craig
  • Outlook Basic training course
    Very well organised and presented!
    - Sharon
  • Outlook Basic Training Course
    thanks for the great service, hope to see you next time
    - Mary

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