Course Details close

Course Details

(inc GST)
$ 385
Duration:1 day
Level 3
321 Pitt St
Sydney NSW 2000
Participants:Max 10
Length:9:00 to 16:30
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Course Dates: View
Course Outline: View

   (4.73 out of 5)
236 Outlook advanced student evaluations
Location: Level 2
80 Mount St
North Sydney
NSW 2060
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Duration: 1 day Participants: Max 10
Course Length: 9:00 to 16:30 Price:
(inc GST)
$ 385
Sale Price:
(inc GST)

Quick links

Outlook Advanced 2010 Course

Course Overview

The Outlook Advanced course assumes students are confident in working with Microsoft Outlook and the email environment. Students will need to be able to navigate in Outlook including the calendar, compose and reply to email, and understand formatting and printing options. Students undertaking this course will learn how to manage large amounts of emails, automate tasks using quick steps and rules, utilise categories and search folders, send meeting requests, use various advanced techniques to find, manage and follow up Outlook items such as emails, contacts and tasks as well as customise the Outlook environment.

Course Prerequisites

Microsoft Outlook Advanced 2010 course or equivalent

Course Inclusions

FREE Course Re-sit

8 months

When you book a public course at Raisng the Bar we offer you a FREE course re-sit for up to 8 months from the scheduled course date.

FREE Email Support

12 months

Free email support for up to 12 months from the scheduled course date.

Small Class Sizes

10 students

All of our courses are capped at a maximum of 10 students to maximise your learning experience.

Classroom Training

All of our courses are face to face, hands on, classroom based training delievered by .

Course Manual

With each course we provide you with a comprehensive course manual for you to practice post course.

Computer Lab

No need to bring your own laptop. Our training courses are conducted in fully equipped computer labs with free Wi-Fi.

Course Certificate

Every student receives a certificate of completion at the end of course to recognise your new skills.

Virtual Course Dates (via Zoom)

Course Date Price Add Course Qty Status
22-Feb-22 (Tue)$385.00 0

Public Course Dates

Course Date Price Add Course Qty Status
03-May-22 (Tue)$385.00 0

Course Outline

Edit Messages

  • Copy Within Messages
  • Copy Between Messages
  • Copy From Other Sources
  • DeleteText
  • Remove Attachments

Organise Messages

  • Create Folders
  • Move & Copy Messages
  • Delete Messages
  • Recover Deleted Messages
  • Clean Up Conversations
  • Favourites
  • Delete Folders
  • Recover Deleted Folders
  • Empty Deleted Items
  • Quick Steps
  • Customise Default Quick Steps
  • Create Quick Steps
  • Archive Messages
  • Recover Archived Messages


  • Instant Search
  • Expand Searches
  • Search Query Syntax
  • Dates and Sizes
  • Recent Searches
  • Search Options
  • Other Outlook Items
  • Search Folders
  • Predefined Search Folders
  • Customise Predefined Search Folders
  • Custom Search Folders


  • Change Current View
  • Arrange View Messages
  • Sort View Messages
  • View Columns
  • Format View Columns
  • Create Custom Views
  • Filter Custom Views
  • Delete Custom Views

Colour Categories

  • Create New Category
  • Assign Category
  • Quick Click Categories
  • Find Messages Using Categories
  • Remove Categories
  • Delete Colour Category

Work With Rules

  • Rules Basics
  • New Rules from Template
  • Conditions
  • Actions
  • Exceptions
  • Name and Review Rules
  • Test Rules
  • Manage Existing Rules
  • Delete Rules

Email Techniques

  • Effective Email Management
  • Recall Sent Messages
  • Print Messages
  • Print Message List
  • Change Message Format
  • Themes and Stationery
  • Apply Themes or Stationery
  • Save Message Drafts
  • Use Saved Messages
  • Send Voting Messages
  • Respond To Voting Messages
  • Track Responses
  • Automatic Responses

Appointments and Events

  • Use Click To Add
  • Use Appointment Window
  • Reschedule Appointments
  • Recurring Appointments
  • Schedule Events
  • Set Free and Busy Times
  • Categorise Activities
  • Print Calendars
  • Delete Activities


  • Schedule Meetings
  • Meeting Response Options
  • Respond to Meeting Requests
  • Track Responses
  • Change Meetings
  • Add or Remove Attendees
  • Prevent Responses
  • Cancel Meetings
  • Scheduling Assistant
  • Use Calendar Groups for Meetings

Manage Contacts

  • Email a Contact
  • Add Contacts from Email
  • Send Electronic Business Cards
  • Add Received Electronic Business Card
  • Create and Use Contact Groups
  • Use Partial Contact Groups
  • Edit Contact Groups
  • Contact Activity Options
  • Manually Record Contact Interaction
  • Record Timed Interaction
  • Review Contact Interaction

Task Requests

  • Task Requests Explained
  • Create Task Requests
  • Respond to Task Requests
  • Complete Assigned Tasks
  • View Updated Task Requests

Student Comments

  • Outlook Advanced Training Course
    It was very informative and very useful. Excellent
    - Lisa
  • Outlook Advanced training course
    I really did enjoy the course. Will certainly help me.
    - Brian
  • Outlook Advanced training course
    All content was relevant and extremely useful. Course was explained well and very informative. Craig is an excellent presenter always happy to help and explains everything in detail. Always enjoy attending courses through Raising the Bar
    - Laura
  • Outlook Advanced training course
    Highly recommended.
    - Rhys
  • Outlook Advanced training course
    Libby, the trainer was great. A relaxed atmosphere allowing intake of knowledge offered.
    - Dina
  • Outlook Advanced training course
    very helpful and the teachers are very patient
    - Catherine
  • Outlook Advanced Training Course
    Excellent instruction, a well spent days training.
    - Brendan
  • Outlook Advanced training course
    Cressida delivered the course very well and explained everything in a manner I could understand. I would recommend to other people.
    - Ngaire
  • Outlook Course - Advanced
    Really enjoyable and learned much quicker and easier ways to do tasks.
    - Mick
  • Outlook Advanced training course
    Craig was spot on with his delivery of the course. Need him back for excel and PowerPoint
    - Shaun
  • Outlook Advanced Training Course
    I thought the course was handled professionally and would recommended to anybody wanting to know more about outlook 2007
    - Brett
  • Outlook Advanced training course
    Loved this course - learnt some great features.
    - Neetal
  • Outlook Advanced training course
    Nicole was a great trainer, very thorough, helpful, explained in a manner which I was able to understand. Very personable.
    - Evonne
  • Outlook Advanced training course
    Craig is approachable and knowledgeable.
    - Tracey
  • Outlook Advanced training course
    great course and great presenter
    - Brittany
  • Outlook Advanced Training Course
    I thought this was the best presented computer course I have attended. Craig was very focused / interested with the perfect balance of listening while teaching
    - Martin
  • Outlook Advanced training course
    This is the second course I have done with Craig. Again I am extremely happy he is a very knowledgeable and patient teacher.
    - Kristy
  • Outlook Advanced training course
    small group size was fantastic
    - Elaine
  • Outlook Course - Advanced
    It was all great! I learnt about stuff I didn't even know existed!
    - Nikki
  • Outlook Advanced training course
    Great trainer, good comfortable pace with Q&A opportunities & work through examples.
    - Sharon
  • Outlook Advanced Training Course
    Excellent, Craig was very good.
    - Ian
  • Outlook Advanced training course
    I enjoyed the day and found it very beneficial for my role at work.
    - Mira
  • Outlook Advanced training course
    very informative, thank you.
    - Rebecca
  • Outlook Advanced Training Course
    Excellent course, very thorough
    - Melissa
  • Outlook Advanced Training Course
    None, very happy. Thanks!
    - Dove
  • Outlook Advanced training course
    Craig is a lovely instructor and I have attended a lot of his classes, this is far the best.
    - Cassandra
  • Outlook Course - Advanced
    I thought the course was handled professionally and would recommended to anybody wanting to know more about Outlook 2007
    - Brett
  • Outlook Advanced training course
    Great course, I always enjoy receiving training from RTB
    - Tim
  • Outlook Advanced training course
    It was a great course and Craig a excellent facilitator. Thank you
    - Danielle
  • Outlook Advanced Training Course
    Fantastic! Thanks :)
    - Nikki

Need Assistance

  • Send Email
Raising the Bar
Warning Icon Information Icon

1300 937 782 Contact us