Course Details close

Course Details

(inc GST)
$ 385
Duration:1 day
Level 3
321 Pitt St
Sydney NSW 2000
Participants:Max 10
Length:9:00 to 16:30
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Course Dates: View
Course Outline: View

   (4.79 out of 5)
355 Outlook beginner student evaluations
Location: Level 2
80 Mount St
North Sydney
NSW 2060
Break Times:
10:30 (15mins)
12:30 (1hr)
14:45 (15mins)
Duration: 1 day Participants: Max 10
Course Length: 9:00 to 16:30 Price:
(inc GST)
$ 385
Sale Price:
(inc GST)

Quick links

Outlook Beginner 2010 Course

Course Overview

This course is designed for people with little or no prior knowledge of Microsoft Outlook or email applications. They may be able to send a basic email, but need to expand their outlook knowledge in order to improve their efficiency. This course is suitable for students who would like to understand how to use the other functions available in Outlook such as working with attachments, flagging messages for follow up, adding contacts, utilising tasks and understanding the junk mail options. It would be beneficial to have a basic understanding of computers and basic typing skills.

As a result of this course students will gain understanding of the concepts and terminology used in Microsoft Outlook. They will gain confidence in navigating in the outlook environment including using the navigation pane, working with the calendar, contacts and tasks.

Course Prerequisites

Basic computer and keyboard skills

Course Inclusions

FREE Course Re-sit

8 months

When you book a public course at Raisng the Bar we offer you a FREE course re-sit for up to 8 months from the scheduled course date.

FREE Email Support

12 months

Free email support for up to 12 months from the scheduled course date.

Small Class Sizes

10 students

All of our courses are capped at a maximum of 10 students to maximise your learning experience.

Classroom Training

All of our courses are face to face, hands on, classroom based training delievered by .

Course Manual

With each course we provide you with a comprehensive course manual for you to practice post course.

Computer Lab

No need to bring your own laptop. Our training courses are conducted in fully equipped computer labs with free Wi-Fi.

Course Certificate

Every student receives a certificate of completion at the end of course to recognise your new skills.

Virtual Course Dates (via Zoom)

Course Date Price Add Course Qty Status
21-Feb-22 (Mon)$385.00 0

Public Course Dates

Course Date Price Add Course Qty Status
02-May-22 (Mon)$385.00 0

Course Outline

Email Basics

  • Email Basics
  • Email Addresses
  • Advantages of Email
  • Email Protocol
  • Viruses
  • Digital Signatures

Get Started with Outlook

  • Outlook 2010
  • Tour Window
  • The Ribbon
  • KeyTips
  • The Backstage View
  • The Quick Access Toolbar
  • Outlook Features
  • The Navigation Pane
  • The To Do Bar
  • The Mail Window
  • The Calendar
  • Contacts
  • Tasks
  • Notes
  • Outlook Today
  • Close Outlook

Send Email

  • How Email Works In Outlook
  • Compose a Message
  • The Message Window
  • New Messages
  • Spell Check
  • Attachments
  • Message Importance
  • Read Receipts
  • Send Messages
  • Set up AutoSignatures
  • Use AutoSignature
  • Remove AutoSignature
  • CC and BCC

Receive Email

  • Inbox Basics
  • Retrieve Email
  • Outlook Data Files
  • Message Views
  • Arrange Messages
  • View Messages
  • Open Multiple Messages
  • Conversations
  • Reply to A Message
  • Replies in Conversations
  • Reply to all Messages
  • Reply Without Original Message
  • Add Comments on Replies
  • Have Replies Sent to a Different Address
  • Forward Messages
  • Find Related Messages
  • Ignore Conversations
  • Mark Messages as Unread

Work With Attachments

  • Message Attachments Basics
  • Insert File Attachment
  • Attach Outlook Items
  • Preview Attachments
  • Save Attachments
  • Open Attachments

Flag Messages

  • Flags and Reminders Basics
  • Flag Messages
  • Send Flagged Messages
  • Quick Click Flags
  • Add Message Reminders
  • Remove Flags

Junk Email

  • Spam & Junk Email
  • Phishing
  • Junk Email Options
  • Mark Messages as Junk
  • Mark Messages as Safe
  • Manage Senders Lists
  • Import Blocked Senders
  • Export Blocked Senders List
  • Delete Junk Email

The Calendar

  • View tThe Calendar
  • Change Calendar Display
  • View Specific Dates
  • Navigate the Calendar
  • Change Current View
  • Create Secondary Time Zone
  • Remove Time Zone
  • Create New Calendar
  • Delete Calendar
  • Share Calendars
  • Multiple Calendars


  • Contact Forms Basics
  • Electronic Business Cards Basics
  • View Contacts
  • Create New Contacts
  • Add & Edit Details
  • Insert Pictures
  • Contacts for Existing Company
  • Change Business Card Layout
  • Delete Contacts
  • Recover Deleted Contact
  • Print Contacts


  • View Tasks
  • Create Simple Tasks
  • Type Tasks Directly
  • Task Views
  • Sort Tasks
  • Complete Tasks
  • Delete Tasks
  • Print Task List

Student Comments

  • Outlook Course - Basic
    Kate was really helpful and friendly, and was able to present the outlook course in an interesting manner
    - Nathalie
  • Outlook Basic training course
    Well presented, had a great day!
    - Heath
  • Outlook Basic Training Course
    Excellent training day excellent tutor
    - Annette
  • Outlook Basic Training Course
    An excellent instructor
    - David
  • Outlook Basic training course
    Looking forward to using these skills and advancing.
    - Kathy
  • Outlook Basic Training Course
    Presentation excellent
    - Lynette
  • Outlook Basic training course
    Great course. Will be attending more!
    - Markus
  • Outlook Basic training course
    Very well organised & facilitated
    - Michael
  • Outlook Basic training course
    Sean was a very good and interesting instructor.
    - Joy
  • Outlook Basic Training Course
    The fact that the course was going to be run for 2 people and then I was to h\only attendee helped. Thanks to Anita I got to cover off all the questions I had and to dive into areas that were more relevant to me. Anita had a fantastic awareness and
    - Amy
  • Outlook Basic training course
    Craig is a very thorough teacher who explains things very well.
    - Claudia
  • Outlook Beginner training course
    Understanding Appointment Scheduling and Pasting. Very Informative and thoughtful.
    - Jeffery
  • Outlook Basic training course
    Very well organised and presented!
    - Sharon
  • Outlook Basic Training Course
    thanks for the great service, hope to see you next time
    - Mary
  • Outlook Basic Training Course
    The training was excellent I learnt so much thank you Craig for a most interesting day
    - Annette
  • Outlook Basic Training Course
    Very well presented / excellent people skills by trainer/ most comfortable and very pleasant atmosphere
    - John
  • Outlook Basic Training Course
    Excellent on the fly adaptions of the course content to suit candidates needs
    - Craig
  • Outlook Basic Training Course
    Loved the course. Thought Craig was an awesome trainer. Kept it fun but educational.
    - Sarsha
  • Outlook Basic Training Course
    It was tailored so perfect one on one excellent
    - Cheryl
  • Outlook Basic Training Course
    Excellent training day excellent tutor
    - Annette
  • Outlook Basic Training Course
    Thank you to Sean you are an awesome training consultant
    - Naomi

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