Change Management Training Course

Change Management Training Courses

Course Overview

We can’t be certain of too many things in today’s world, but there’s one guarantee: whether we like it or not, we’re in a constant state of change. This course builds knowledge and skills that will enable you to manage the transition of a team on a path of change. Often delivered as a supplement to our Project Management program, the course focuses on strategies that manage inevitable resistance to change and reduce other change obstacles before, during and after a change implementation. By attending this program you’ll come away with a proven process for influencing change, including a range of tools and strategies that motivate team members to realise genuine behaviour shifts in order to achieve sustained organisational change.

Who Should Attend This Course

This course is suitable for anyone getting started in change management. It’s also highly relevant for those who have experience with project work and are looking to learn more about how to support team members through significant organisational change. The end to end methodology provided in the course is scalable to fit any sized change project and is suitable for anyone who has a responsibility to lead a change initiative within a team or across an organisation.

Course Prerequisites

There are no prerequisites for this course.

Course Duration

This is a 1 day course. The course can also be delivered as 2 x half days or 3 x 2hr online modules.

Course Inclusions

All participants will receive:

  • Training from an experienced Change Management facilitator
  • Learner guide
  • Pre and post course activities

The following editable Change Management templates will also be sent to participants upon course completion:

  • Change implementation plan
  • Stakeholder change matrix
  • Change barrier analysis
  • Learning options report
  • Change communications template
  • Change metrics matrix
  • Change adoption report

Course Price

We only provide group training for this course. The cost of the course is $3,350 (inc GST) for up to 15 people. Call us now on 1300 937 782 to discuss.

Course Outline

Plan a change initiative

Introduction

  • Project manager or change manager
  • The psychology of change
  • The impact of change on performance
  • The 3 stages of change management

Stage 1: Plan change

  • Consult with key stakeholders
  • Identify resistance
  • Remove barriers to change
  • Determine learning support options
  • Communicate to secure buy-in
  • Develop your change messaging
  • Innovators and laggards
  • Select your change agents
  • Confirm your change metrics
  • Complete your change plan

Deliver and sustain a change initiative

Stage 2: Deliver change

  • Track and monitor progress
  • Check in with change agents
  • Monitor change communication
  • Reinforce quick wins
  • Frame your message
  • Identify and manage ongoing resistance
  • Apply change coaching

Stage 3: Sustain change

  • Confirm behaviour change
  • Communicate success
  • Ensure integration of the change
  • Complete a change adoption report

Personal action plan

  • Identify relevant actions that can be applied to your workplace change projects

Key learning outcomes

By completing this course you will be able to:

  • Differentiate between project management and change management
  • Discuss the reasons why people typically resist change
  • Describe the J-curve of team change and determine techniques for reducing the team performance drop
  • Explain the 3 key stages of the change management process
  • Produce a change implementation plan
  • Describe how to remove typical barriers to change
  • Identify learning support options for team members experiencing change
  • List the key elements of a compelling change message that will engage team members and motivate buy-in
  • Determine the most beneficial way to utilise change agents
  • Manage the application of a change implementation plan
  • Recall change metrics that can be used to monitor and measure change
  • Determine the best communication strategies when implementing change
  • Practice applying change coaching to a resistant team member
  • Discuss strategies that will sustain momentum after a change has been implemented
  • Apply change management tools and templates to a relevant workplace change project
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