{"id":154,"date":"2013-01-15T20:11:43","date_gmt":"2013-01-15T09:11:43","guid":{"rendered":"http:\/\/www.rtb.com.au\/blog\/?p=154"},"modified":"2016-04-13T09:08:52","modified_gmt":"2016-04-12T23:08:52","slug":"case-study-combining-webinar-and-face-to-face-training","status":"publish","type":"post","link":"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/","title":{"rendered":"Case Study: Combining Webinar and Face to Face Training"},"content":{"rendered":"<h2><a href=\"http:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/webinar\/\" rel=\"attachment wp-att-205\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-205 alignleft\" alt=\"Webinar\" src=\"http:\/\/www.rtb.com.au\/blog\/wp-content\/uploads\/2013\/01\/webinar.jpg\" width=\"138\" height=\"179\" \/><\/a>The Requirement:<\/h2>\n<p>An integrator Upgraded their client from Windows XP and Office 2003 to Windows 7 and Office 2010 and engaged \u2018Raising the Bar\u2019 to up-skill their client\u2019s staff and help them understand the key differences between the two versions of MS Office and the Windows platforms. The client also uses Project and they were upgraded from Project 2003 to Project 2010. The team, located in three different states of Australia were identified as being quite computer literate and are a Company of Project Managers.<!--more--><\/p>\n<p>The teams and locations were as follows:<br \/>\nSydney \u2013 Approximately 15 end users<br \/>\nMelbourne &#8211; Approximately 15 end users<br \/>\nBrisbane &#8211; Approximately 5 end users<br \/>\nTime and budget were both key factors when developing a solution to meet the client\u2019s requirement<\/p>\n<h2>Solution Provided:<\/h2>\n<p>The focus of the upgrade training was to be on Outlook, Excel and Word with some time also spent on Microsoft Project. \u2018Raising the Bar\u2019 produced a suggested outline for the training that would be required and had the client review it to ensure that everyone\u2019s expectations were aligned.<br \/>\nAfter reviewing the outline, it was agreed that the one day\u2019s worth of content was suitable however, due to busy work commitments, the client requested that the delivery of the training be in two, half-day sessions. The half-day sessions were delivered in a seminar-style at the client\u2019s premises in both Sydney and Melbourne. Raising the Bar\u2019s Melbourne-based trainer was delivered the Melbourne sessions.<\/p>\n<p>Session 1 on day 1- 9 am to 12:30 pm<br \/>\nSession 2 on day 2- 9 am to 12:30 pm<\/p>\n<p>Rather than use up valuable time and money by flying the Brisbane-based team down to Sydney, the client was able to make good use of the technology that they already had in place. The Brisbane team sat in on the Sydney sessions via Webinar.<\/p>\n<p>Session times wer as follows:<br \/>\nSession 1 on day 1- 9 am to 12:30 pm<br \/>\nSession 2 on day 2- 9 am to 12:30 pm<\/p>\n<p>Raising the Bar provided post-course notes in PDF format for participants in the sessions to print out should they wish to refer to them.<\/p>\n<h2>Outcome:<\/h2>\n<p>Using a combination of face to face, seminar style training, incorporating the use of Web-based audio and video technology, \u2018Raising the Bar\u2019 were able to deliver a cost effective, tailored training session for approximately 35 people in a time efficient manner.<br \/>\nThe feedback from our client;<br \/>\n\u201cSpoke to the customer after the training today and the feedback was very positive \u2013 you\u2019ve certainly \u201craised the bar\u201d. \u201cI will absolutely refer customers to you guys\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Requirement: An integrator Upgraded their client from Windows XP and Office 2003 to Windows 7 and Office 2010 and engaged \u2018Raising the Bar\u2019 to up-skill their client\u2019s staff and help them understand the key differences between the two versions of MS Office and the Windows platforms. The client also uses Project and they were &hellip; <a href=\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Case Study: Combining Webinar and Face to Face Training&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-154","post","type-post","status-publish","format-standard","hentry","category-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Case Study: Combining Webinar and Face to Face Training - Raising the Bar Blog<\/title>\r\n<meta name=\"description\" content=\"Raising the Bar can assist your company when upgrading from a Windows OS and Microsoft Office platform to a later version.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Case Study: Combining Webinar and Face to Face Training - Raising the Bar Blog\" \/>\r\n<meta property=\"og:description\" content=\"Raising the Bar can assist your company when upgrading from a Windows OS and Microsoft Office platform to a later version.\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Raising the Bar Blog\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/raisingthebartraining\/\" \/>\r\n<meta property=\"article:published_time\" content=\"2013-01-15T09:11:43+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2016-04-12T23:08:52+00:00\" \/>\r\n<meta property=\"og:image\" content=\"http:\/\/www.rtb.com.au\/blog\/wp-content\/uploads\/2013\/01\/webinar.jpg\" \/>\r\n<meta name=\"author\" content=\"Mark Van Heythuysen\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Van Heythuysen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/\"},\"author\":{\"name\":\"Mark Van Heythuysen\",\"@id\":\"https:\/\/www.rtb.com.au\/blog\/#\/schema\/person\/4a7314b48c1cfdd4b4c2469321363060\"},\"headline\":\"Case Study: Combining Webinar and Face to Face Training\",\"datePublished\":\"2013-01-15T09:11:43+00:00\",\"dateModified\":\"2016-04-12T23:08:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/\"},\"wordCount\":421,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.rtb.com.au\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.rtb.com.au\/blog\/wp-content\/uploads\/2013\/01\/webinar.jpg\",\"articleSection\":[\"Case Studies\"],\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/\",\"url\":\"https:\/\/www.rtb.com.au\/blog\/case-study-combining-webinar-and-face-to-face-training\/\",\"name\":\"Case Study: Combining Webinar and Face to Face Training - 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